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Corporate Treasury Payment Service Provider Relationship Management

Report date: 
24 Oct 2023

Commentary

“May you live in interesting times” goes the old Chinese curse. Whether we are cursed or not, we are certainly living in interesting times.

This call focused on one area of the information revolution – Payment Service Providers

(PSPs), but it was an illuminating insight into the challenges treasurers face. The multitude of payment methodologies and PSPs are forcing treasurers to deal with many different approaches, companies and formats. Today digital sales are mostly for B2C transactions, but this is spreading to B2B as business models evolve.

As treasuries move to APIs, bots and other less structured forms of communication, everyone will face the issues discussed in this report (the full 18 page report is available to premium subscribers - enquire here for details).

The biggest issues participants raised are:

  • Ownership. Treasury clearly owns the relationship with traditional banks. But many treasurers find that marketing or other functions (notably IT) sign up the company for a PSP relationship, and then leave it for treasury to resolve the issues. Participants are beginning to lay down rules for approving new relationships, usually involving marketing and IT.
  • Management system. One participant has a rigourous process which involves marketing, IT and treasury to make sure all aspects are covered.
  • Local vs global. Some PSPs are global, while others are regional, or purely local. The purely local ones are usually left to local or regional teams to manage, while global ones are typically managed from HQ. In some cases, only local options are available: this is a challenge for centralised treasuries.
  • Global PSPs. The main providers mentioned were PayPal, Ayden and WorldPay. No-one finds they can
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FX & Treasury in South Korea

Report date: 
25 Nov 2022

Commentary

South Korea is a market which it is notoriously difficult for foreigners to penetrate: this applies as much to banks as it does to industrial companies. The culture is fiercely patriotic, and the vitality of South Korean industry means that most products are available from local companies, who are often world leaders.

The result is a situation where, despite the size of the economy – in 2021, it had the world’s 10th largest GDP, ahead of Brazil and Russia – it tends not to be a major market for most non South Korean MNCs. This was reflected in the call, where the country is complicated, and not a major focus for most participants. The situation is further complicated by language – English language skills can be rare amongst local staff and banks – and by a significant reluctance on the part of staff and customers to work with foreign banks. When you add in a series of specific, and very strong, local customs and processes, such as customers who often insist on making payments in person, you have a challenging situation.

Despite all of this, our participants manage to work successfully. Cross border cash pooling is possible, using the Consolidated Management of Funds (CMF) structure, which has to be approved by the Bank of Korea. The approval process is burdensome and requires a lot of work – and it all has to be done in Korean. But it works. 

Equally, dividends can be paid – but again, there is bureaucracy. Currency trades must be settled onshore, so many people find it easier to use the offshore NDF market, which is fairly liquid. Intercompany netting has to be gross in gross out – and the won can be remitted offshore. Cross border intercompany loans

 

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Service providers discussed in this report: 

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